Support

Need help, or found something that isn’t working? Email tripsheet.co@gmail.com and we’ll get back to you.

Common questions

How do I sign in?

Type your email and tap Send me a code. Enter the code from the email. It lasts 15 minutes. If it doesn’t arrive, check your spam folder or tap Send a new code.

Does it work with no signal?

Yes. Your trips, plans and tickets are kept on your phone. Changes you make offline save online when you’re connected again.

Why didn’t a reminder arrive?

Check that notifications are allowed for Tripsheet in your phone’s Settings, and that a Focus mode isn’t hiding them. On the Reminders screen, Send a test reminder checks it’s working.

Where are my tickets?

Tickets and photos are kept only on the phone you added them on, and removed when you sign out. Add them again after signing in on a new phone.

How do I delete my account?

In the app, go to Settings → Delete my account. This deletes your profile, trips, bookings and tickets for good.